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Carrier Checklist: What to Look for When Selecting an Expedited Carrier for Food and Beverage Logistics

Nick Terry • September 15, 2023

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There's more riding on your choice of expedited carrier than you might realize. Imagine ordering mouthwatering fresh produce only to receive a wilted and tasteless version because it got caught up in the logistical limbo. Shockingly, 14% of food doesn't even make it from the farm to our plates, lost somewhere between harvest and retail, as highlighted by the Food and Agriculture Organization. Such inefficiencies are not just about lost resources; they speak to the heart of shipment efficiency, the safety of products, and that golden touchpoint – customer satisfaction.


Our choices in selecting the right carrier can be the difference between a delighted customer and a business disaster. So, how do we make this important decision? It all revolves around three essential steps.


Step 1: Understand Your Needs

Selecting the right expedited carrier involves careful consideration of multiple elements. Let's break down these elements and understand how Entourage Freight Solutions (EFS) meets these demands.


Defining Your Shipping Requirements

Before diving into the vast ocean of expedited carriers, have a clear map of your shipping needs. Like any significant business decision, the clearer the requirements upfront, the better the outcome. Not all shipping tasks are created equal; what works for one company might be entirely off-base for another. It's about seamlessly fitting the puzzle pieces together.


Key Factors to Consider

Several pivotal factors play into this choice. Are you looking for next-day delivery, or is there a more extended window? Is your cargo delicate, perishable, or standard? Do you have special handling needs like refrigeration or cushioned transport? And, of course, are you shipping locally, nationally, or internationally? These considerations dramatically influence the type of carrier you'll need.


Why EFS Stands Out in Food Transportation

When it comes to the nuances of food transportation, expertise matters immensely. EFS has carved out a niche in understanding and meeting the specific challenges of food and beverage logistics. There's little room for error with food - a slight delay or a temperature mishap can mean the difference between fresh and waste. Trusting a carrier like EFS, which has honed its skills in this arena, ensures your food items arrive in optimal condition every time.


Step 2: Build Your Checklist

Success in modern logistics depends on multiple pillars, each vital to ensuring efficient, reliable, and seamless operations. Let's explore the essential components that set leading carriers like EFS apart.

  • Network Coverage and Capacity

The heartbeat of modern logistics lies in an expedited carrier's network coverage and capacity. As the demand for e-commerce swells, so does the need for expansive and efficient global supply chains. The reach of a carrier—its depth and breadth—dictates the flexibility and speed of deliveries. With e-commerce volumes rocketing upwards, shippers confront capacity challenges, diminished negotiation leeway, and rising costs. It's here that EFS steps up. With a vast expedited trucking network, over 3,500 pre-qualified refrigerated freight carriers, and the capability to manage diverse shipment sizes, EFS is a cornerstone of reliability and adaptability.

  • Technology and Tracking

As technology permeates every facet of modern logistics, the game-changing benefits of real-time tracking are becoming increasingly evident. From expedited trucking to the intricacies of food and beverage logistics as an example, real-time tracking offers unparalleled visibility and transparency. It empowers companies to predict delays, manage inventories, and provide timely updates while elevating customer experience. EFS stands at the forefront of this digital transformation with advanced tracking systems that take customer interactions to the next level and provide an unmatched logistics experience.

  • Compliance and Safety

Logistics is not just about moving goods; it's about balancing industry regulations and implementing robust safety measures. Compliance fosters trust, helps avoid penalties, and ensures timely deliveries. Moreover, safety measures bolster cargo integrity and instill confidence in stakeholders during transit. EFS embodies this commitment. Specializing in food and beverage logistics and transporting sensitive items and dry bulk goods, their team maintains precise transport conditions—from ideal temperatures to optimal humidity. Their dedication is evident in their strict adherence to leading standards, including the FSMA, FDA Food Code, CFR Title 21, Part 117, ISO 20000, and Good Distribution Practices (GDP).

  • Customer Support and Communication

Effective customer support fosters trust and cultivates enduring relationships. 82% of clients return after a positive service experience, and they're 2.4 times more likely to remain loyal when issues are resolved promptly. A commitment to prompt, transparent, and dependable communication, augmented by multi-carrier shipping software, ensures customers receive consistent shipment updates—from real-time tracking to potential delays. Setting the benchmark is EFS, with a 24/7 dedicated team emphasizing unparalleled service and meticulous attention to every shipment. 

  • Value-Added Services

Carriers offering value-added services bring immense benefits, enhancing product protection and delivery speed. Temperature-controlled shipping is vital for temperature-sensitive industries like food and beverage logistics, ensuring goods remain pristine. Cargo insurance shields against potential financial loss from unforeseen events while expedited customs clearance streamlines international transactions for speedier deliveries. EFS is a prime example of this service-centric approach. EFS offers value-added services, including "reefer" trucking for temperature-sensitive items, efficient cross-docking, grower-shipper freight, tailored logistics, and more. 


Step 3: Choose the Experts

For unparalleled efficiency in food and beverage logistics, your best bet is to partner with carriers recognized for their expertise. Here's why:


  • Mutual Respect and Promptness:
    Ensuring timely payments, swift claim resolutions, and accurate invoicing establishes a trustworthy foundation.
  • Integrity and Consistency: Upholding promises, guaranteeing consistent loads, or delivering superior service fosters lasting partnerships.
  • Harnessing Technology: Tools like Transportation Management Systems (TMS) enhance transparency and promote accountability, bridging the communication gap.
  • Continuous Improvement: Carriers with a proven track record prioritize optimization, leading to improved logistics efficiency and elevated customer service.
  • Strategic Collaboration: An established carrier understands the nuances of food and beverage industry logistics and can create tailored solutions.
  • Streamlined Processes: Expert carriers have refined systems that ensure smooth operations, reducing errors and boosting cost-effectiveness.

The Key Takeaway: The Right Choice Matters

Selecting a carrier with proven expertise is vital for ensuring customer satisfaction, preserving perishables, and efficient delivery. At the heart of it all stands EFS as a testament to quality and trust. With specialized services encompassing DC-to-DC transfers, expedited shipments, food service, food manufacturing, grower and shipper logistics, and retail, EFS manages every supply chain link precisely and carefully.

See it in action for yourself. For a partnership that guarantees excellence in every facet, request a quote from EFS. Elevate your logistics, one shipment at a time.

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